Front office reception manual

University of Houston Department of Chemistry Lamar Fleming Jr. Building Cullen Blvd, Room Houston, Texas Part of the UH College of Natural Sciences Mathematics (NSM.  · The goal of this manual is to serve as an educational reference guide. Receptionist should use this manual as a guide for the day-to-day operations of the office. Trainee Competency Manual – Front Office 3 1. 2. 3. 4. 5. 6. 7. 8. UNIT 1 – FRONT OFFICE – SECOND LEVEL.

Any time the Writing Center is open, there must be a Receptionist scheduled to work the front desk. Never leave the front desk unattended. There must always be someone watching the front desk at all times of Writing Center operation. If you need to step away from the desk, find someone to watch the desk for you. University of Houston Department of Chemistry Lamar Fleming Jr. Building Cullen Blvd, Room Houston, Texas Part of the UH College of Natural Sciences Mathematics (NSM. Reception manual 1. RECEPTION’S MANUAL Telephones • All calls should be answered in three rings or less • The receptionist should identify the practice by name and give his or her first name. • No caller should be put on hold without first being greeted properly and asked if the caller minds holding.

Recommended: Download Ebook Version (PDF) of this book from here: www.doorway.ru Front Office or Front. This manual is concerned with the tasks and training needs of front office personnel in hotels, After discussion of selection and qualifications of such. If you see the name of certain receptionists in a lot of positive reviews, study their best practices and implement them in your manual. Or use a front office.